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New Jersey American Water Launches ‘The Flow of H2O Video Series’ Mark 6th Annual ‘Imagine a Day Without Water’

CAMDEN, N.J. – OCT. 20, 2020 – In honor of  the Value of Water Campaign’s sixth annual Imagine a Day Without Water, New Jersey American Water is launching The Flow of H2O, a three-part educational video series that explains the effect of pollution on watersheds, the drinking water treatment process, and the wastewater treatment process. The videos are virtually accessible to all educators and parents for free via YouTube.

“Water is essential, but many people never stop to consider the time, technology, and investment required to provide safe, clean, and reliable water and wastewater service,” said Denise Venuti Free, Director of Communications and External Affairs, New Jersey American Water. “We hope The Flow of H2O videos will instill a greater appreciation for both environmental stewardship and the process of providing safe drinking water, and also offer educators and parents a valuable tool for helping to teach our children during this time of socially distanced learning.”

Each year, New Jersey American Water commemorates Imagine a Day Without Water through educational outreach, emphasizing the importance of water for everyday usage and explaining the company’s role in providing it. Though COVID-19 has stifled the company’s ability to carry on its tradition of in-person outreach this year, the new educational videos emulate the demonstrations it typically presents in schools using an Enviroscape® mini model of a town.

In addition to The Flow of H2O, New Jersey American Water offers a plethora of educational videos on its YouTube channel, along with a comprehensive Water Learning Center on its website. Here, educators and parents can find complete educational toolkits equipped with STEM lessons, printable worksheets, and experiments. The company also partners with Scholastic to provide its How Water Works curriculum. The free, online platform hosts even more lessons along with interactive digital activities and games.

To learn more about Imagine a Day Without Water, visit www.imagineadaywithoutwater.org.

About the Value of Water Campaign 
The Value of Water Campaign educates and inspires the nation about how water is essential, invaluable, and in need of investment. Spearheaded by top leaders in the water industry, the Value of Water Campaign is building public and political will for investment in America’s water infrastructure. Follow the Value of Water Campaign on Twitter and Facebook.

About New Jersey American Water
New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people.

For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook

About American Water 
With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company.

The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states.

American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing.

For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

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Feature Stories Recent News

New Jersey American Water Offers ‘H2O Help to Others Program’ and Other Payment Assistance Programs

New Jersey American Water wants to remind customers in need of help with their water or wastewater bill they can turn to the company’s H2O Help to Others Program™ and other payment assistance programs.

For nearly a decade, New Jersey American Water has been assisting qualified customers through this unique assistance program. H2O Help to Others Program is administered by New Jersey SHARES (NJ SHARES), a nationally recognized nonprofit organization providing statewide help, guidance and referral for essential services to New Jersey residents in need of assistance.

“While water service is a tremendous value at just a penny per gallon, we understand the water bill is not the only bill our customers pay and that many people are facing additional hardship due to the COVID-19 public health emergency,” explained Cheryl Norton, president of New Jersey American Water. “So we are happy to provide increased assistance to customers who need it.”

Through the company’s H2O Help to Others Program, assistance is made available to customers in two distinct ways – through grants and/or a discount on service charges.

Customers meeting lower income requirements can qualify for grants of up to $500 to help pay their indoor water bill.

Qualified customers also have the opportunity to receive up to 100 percent discount on their monthly fixed service charge for water and/or wastewater bill.

Customers who qualify for the service charge discount are also eligible to receive an additional discount off the monthly distribution system infrastructure surcharge (DSIC), based on their meter size.

In an effort to make it easier for customers impacted by COVID-19 to apply and qualify for assistance, New Jersey American Water recently expanded its H2O Program to include:

  • Increased eligibility for customers (including those impacted by COVID-19)
  • Temporarily waiving the $100 payment requirement through Dec. 31, 2020 to receive the H2O grant
  • Temporarily waiving the restriction of receiving a grant only every three years through Dec. 31, 2020 for any customer that has not yet received a grant in 2020
  • Temporarily waiving the requirement of no broken payment arrangements within the past year through Dec. 31, 2020
  • Temporarily making both programs available to landlords who don’t live at the property and meters that are shared by more than one owner (both previously excluded)
  • Changing the income recertification requirement for the service charge discount from two years to one year for customers receiving unemployment benefits who apply for assistance through Dec. 31, 2020

Expanding the DSIC discount to those who qualify for the service charge discount, for customers who apply through Dec. 31, 2020

Customers interested in learning more about the program and its qualifications are encouraged to contact the program administrator, NJ SHARES, directly at 877-NJAWH2O (652-9426), or online at www.njshares.org.

More information can also be found online at www.newjerseyamwater.com – click the “Customer Service & Billing” tab, then select “Bill Paying Assistance” from the drop down menu.

Additionally, New Jersey American Water offers payment arrangements and budget billing for customers who need assistance paying their bills but may not qualify for the H2O Program. Customers who would like to explore these options are encouraged to call the Customer Service Center at 800-272-1325.

About New Jersey American Water

New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people.

For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company.

The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing.

For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

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Feature Stories Local Government News Recent News

Photos: Camden’s Von Nieda Park Sprayground Now Open

On the second official day of summer, the Camden County Freeholder Board joined city and community representatives to celebrate the completion and opening of a new sprayground in Von Nieda Park.

The new water-filled space features numerous showers and spray jets that children can run through and play with. The park also features a new rain garden that captures, infiltrates and treats the sprayground’s water, along with educational signage.

“This creative new play area will help children beat the heat as they enjoy getting in some summer recreation,” said Freeholder Bill Moen. “Von Nieda Park is one of Camden’s great public spaces, and plays a vital role in the quality of life for the residents in Cramer Hill and all of East Camden.”

Moen also said that his mother grew up coming to the park. “She told me how much fun she had as a kid here. She also told me about the flooding that had existed here for many years.”

Between public and private partnerships, Moen said that flooding in the park has decreased.

This is the first sprayground in the Camden County Park System, and was made possible through a $125,000 grant from the American Water Charitable Foundation’s Building Better Communities signature grant program, administered by the National Recreation and Park Association (NRPA). The project received additional support from the Cramer Hill Community Development Corporation and the New Jersey Department of Environmental Protection’s Green Acres Program.

Von Nieda Park is part of the Camden County Park System. It contains baseball and softball fields, lighted basketball courts, a playground and a .33 mile bike path in Camden City.

(All Photos by SJO)