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LIHEAP Grants Available Through July 31 for Atlantic City Electric Customers

MAYS LANDING, N.J. Many energy assistance programs are available for Atlantic City Electric customers who may be facing challenges paying their energy bill due to the impact of COVID-19, including the Low-Income Home Energy Assistance Program (LIHEAP) which is still available through July 31.

With the application deadline fast approaching, customers are encouraged to apply this week to take advantage of the available LIHEAP funding. Customers can receive more than $1,000 in grant support through LIHEAP toward their energy bill by applying for assistance.

“We are committed to helping all our customers meet their energy needs and manage their bills,” said Gary Stockbridge, Atlantic City Electric region president. “If customers are facing challenges, we encourage them to review the different programs and billing options we offer and take advantage of available energy assistance. Our Customer Care team is ready to help all customers review their payment options and support them in managing their energy needs.”

Atlantic City Electric works closely with its community partners to connect customers with grants and programs like LIHEAP. More than $1,000 in grant support is still available for customers, depending on a household’s income size, type of fuel, and type of dwelling, with no pay back required. South Jersey residents can apply for assistance by downloading an application though the Department of Community Affairs website, by contacting their local LIHEAP Agency, or by calling 1-800-510-3102. The new LIHEAP period will open October 1.

Atlantic City Electric Customer Care will work with customers who may have difficulty paying their energy bill. The company offers payment options, like Budget Billing, which averages payments over a 12-month period to help customers manage their monthly energy bill, or flexible payment arrangements that offer individually tailored payment installment plans. Contact Atlantic City Electric at 800-642-3780 to review payment options.

Other programs supporting Atlantic City Electric customers include:

  • The Universal Service Fund (USF) that helps make energy bills more affordable for low-income customers. USF provides benefits that can help customers reduce their natural gas and electricity bills. Customers can apply as part of the LIHEAP application process. Call 1-800-510-3102 or visit energyassistance.nj.gov for details.
  • Payment Assistance for Gas and Electric (PAGE) can help low-to-moderate customers who are experiencing a temporary financial crisis assistance covering their natural gas and electric bills. For more information, call 732-982-8710 or visit njpoweron.org.
  • New Jersey SHARES is a nonprofit corporation that provides assistance to income eligible New Jersey households with energy, telephone and water bills. Visit njshares.org or call 1-866-657-4273 for details.
  • Senior citizens and disabled adults can take advantage of Lifeline, a utility assistance program that offers $225 to persons who meet certain income guidelines. This benefit includes utility customers as well as tenants whose utility bills are included in their rent. Call 1-800-792-9745 for details.

Eligible customers also can receive financial assistance through Helping Hands, a program, funded by Atlantic City Electric, providing $1 million annually to help struggling customers meet their energy needs. These funds are dispersed each year to low-income residents through the Affordable Housing AllianceNew Jersey SHARESCatholic Charities of the Diocese of Camden, and the People for People Foundation.

Readers are encouraged to visit The Source, Atlantic City Electric’s online news room. For more information about Atlantic City Electric, visit atlanticcityelectric.com. Follow the company on Facebook at facebook.com/atlanticcityelectric and on Twitter at twitter.com/acelecconnect. Our mobile app is available at atlanticcityelectric.com/mobileapp.

About Atlantic City Electric:

Atlantic City Electric is a unit of Exelon Corporation (Nasdaq: EXC), the nation’s leading energy provider, with approximately 10 million customers. Atlantic City Electric provides safe and reliable energy service to approximately 560,000 customers in southern New Jersey.

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Atlantic City Electric Reminds Customers of Available Energy Assistance to Help Manage Energy Needs

LIHEAP application deadline extended to August 31.

The heat of summer is here and with it comes the likelihood of increased energy use associated with cooling devices. Atlantic City Electric reminds customers of important energy assistance still available to help customers meet their summer energy needs. Atlantic City Electric customers can take advantage of the Low-Income Home Energy Assistance Program’s (LIHEAP) extension until August 31 by submitting applications now to secure grants while money is still available. Up to $1,000 in grant support per customer is available, depending on a household’s income, size and type of fuel, with no pay back required.

Customers can apply for LIHEAP through the Department of Community Affairs website, by contacting their local LIHEAP Agency, or by calling 1-800-510-3102.

“We understand our customers may face financial challenges in meeting their energy needs. We offer many programs to help customers manage their energy service, while helping them secure the essential energy assistance they need to help pay their energy bills,” said Gary Stockbridge, Atlantic City Electric region president. “We strongly encourage residents to submit their applications now while funds are still available.”

To be eligible for a grant, a customer’s annual household income cannot exceed 200 percent of the federal poverty income guidelines. Each state has determined eligibility guidelines based on household size and income. Homeowners, renters, roomers and subsidized housing tenants may be eligible for the program. Customers do not have to be behind on their bills to receive a grant.

New Jersey’s maximum monthly household eligibility requirements are as follows:

  • $2,010 – One-person household
  • $2,707 – Two-person household
  • $3,404 – Three-person household
  • $4,100 – Four-person household

In addition to LIHEAP, there are many other programs and tips available to help Atlantic City Electric customers save money and manage their energy service. Customers can also Get more detailed information about your energy usage so you can make more informed choices about how you use energysign up for

My Account which contains tools and detailed energy usage information. Atlantic City Electric will work with customers who may have difficulty managing energy bills. The company offers payment options, like budget billing, which averages payments over a 12-month period to help customers manage their monthly electricity costs, orflexible payment arrangements that offer individually tailored payment installment plans.

Customers can visit atlanticcityelectric.com/waystosave to learn more about My Account, available energy assistance programs, and other ways to save money and energy. Customers having trouble managing their bills should contact Atlantic City Electric immediately at 1-800-642-3780.

Eligible customers also can receive financial assistance through Helping Hands, a program, funded by Atlantic City Electric, providing $1 million annually to help struggling customers meet their energy needs. These funds are dispersed each year to low-income residents through the Affordable Housing AllianceNew Jersey SHARESCatholic Charities of the Diocese of Camden, and the People for People Foundation.

Earlier this year, Atlantic City Electric supported the New Jersey SHARES Cool Down for Warmth fundraising event to celebrate the organization’s 20th Anniversary, but more importantly to raise funds to help individuals and families who needed temporary help in paying their energy bills. The event raised nearly $190,000 to assist New Jersey residents in need. As part of the event, a large “ice house,” a structure made completely of ice, was built to raise awareness and highlight the critical importance of having heat during the cold winter months.

To view the video, click here.

Atlantic City Electric is committed to helping customers manage their energy bill by continuing to provide tips and information about how to save money and energy and connecting customers with helpful state and federal energy efficiency resources. During the last 12 months, Atlantic City Electric has helped thousands of customers secure more than $33 million in assistance to help support payment of their energy bill.

To learn more, visit The Source, Atlantic City Electric’s online news room.

Find additional information about Atlantic City Electric by following the company on Facebook and on Twitter.

Atlantic City Electric’s mobile app is available here.

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Atlantic City Electric Customers Can Take Advantage of LIHEAP & Other Energy Assistance Programs

MAYS LANDING, N.J.   Atlantic City Electric customers have an opportunity to take advantage of important energy assistance available through the Low-Income Home Energy Assistance Program (LIHEAP). Utility customers in New Jersey can begin submitting their LIHEAP applications now to secure their grant, which can provide as much as $1,000 toward their energy bill.

LIHEAP is a federal program, administered by the New Jersey Department of Community Affairs that provides assistance to individuals who are having trouble paying their electric, or other energy bills. Homeowners, renters, roomers and subsidized housing tenants may be eligible. Customers can apply for LIHEAP through April 30, 2018 through a network of local agencies, or by calling 1-800-510-3102 or visiting energyassistance.nj.gov.

“We understand that our customers may face financial challenges in meeting their energy needs, so we help them secure the essential energy assistance they need to keep their lights on,” said Vince Maione, Atlantic City Electric region president. “LIHEAP provides important grant money that customers do not have to pay back. Grants are provided first come, first served so it is essential that customers submit their applications now.”

Atlantic City Electric provides important information to customers about energy assistance in many ways including direct mail, bill inserts, at community events, even engaging with local churches and other gathering places. This year, the company worked with the Atlantic City Contact Center to hire nearly 10 new customer service representatives who are contacting customers, who may be in need, to connect them with energy assistance opportunities.

More than 130 representatives of non-profit and government agencies also recently attended Atlantic City Electric’s annual Energy Assistance Summit at the company’s headquarters in Mays Landing, N.J. The event provided attendees information on energy assistance programs and resources available for New Jersey residents.

 In addition to LIHEAP, many other energy assistance programs are available for energy customers across South Jersey. They include:

  • The Universal Service Fund (USF), which helps ensure energy bills are more affordable for eligible customers. Call 1-800-510-3102 or visit energyassistance.nj.gov for details.
  • The Payment Assistance for Gas and Electric (PAGE) program provides relief for electric and natural gas bills for low to moderate-income residents that are experiencing a temporary financial crisis. For more information, call 1-732-982-8710 or visit www.njpoweron.org/.
  • The TRUE Program, funded by the New Jersey Board of Public Utilities, assists low to moderate-income residents with their electric and natural gas bills. Visit www.njpoweron.org/ or call 1-732-982-8710 for more information.
  • New Jersey SHARES is a nonprofit corporation that provides assistance to income eligible New Jersey households with energy, telephone and water bills. Visit njshares.org/ or call 1-866-657-4273 for details.
  • Senior citizens and disabled adults can take advantage of Lifelinea utility assistance program that offers $225 to persons who meet certain income guidelines. This benefit includes utility customers as well as tenants whose utility bills are included in their rent. For more information about Lifeline, call 1-800-792-9745.

Customers also can receive financial assistance through Helping Hands, a program, funded by Atlantic City Electric, providing $4 million to help struggling customers meet their energy needs during the next four years. These funds are annually dispersed to low-income residents through the Affordable Housing Alliance, New Jersey SHARES, Catholic Charities of the Diocese of Camden and the People for People Foundation.

Atlantic City Electric will work with customers who may have difficulty in paying their electric bill and offers budget billing and payment plans. For more information, call Atlantic City Electric’s Customer Care Center at 1-800-642-3780.

For additional information about energy assistance programs, click here, visit nj211.org or call 211, New Jersey’s non-emergency helpline, available 24/7 throughout the state.

Readers are encouraged to visit The Source, Atlantic City Electric’s online news room. For more information about Atlantic City Electric, visit atlanticcityelectric.com. Follow us on Facebook at facebook.com/atlanticcityelectric and on Twitter at twitter.com/acelecconnect. Our mobile app is available at atlanticcityelectric.com/mobileapp.

(In the above provided photo, Vince Maione, Atlantic City Electric region president, talks with more than 130 representatives of non-profit and government agencies about the important need for energy assistance to help low-and fixed-income customers meet their energy needs.